“Here is a generic intro about fast-paced change in the digital ecommerce landscape…”
No, not this time. We all know that ecommerce moves fast. You don’t need me to explain how we all must do our best to keep up. So let’s get straight to the content and update you on ecommerce trends in 2025.
Analytics
Analytics is changing in a big way. Cookies, introduced back in 1994 by Netscape, have been the backbone of user behavior tracking for decades. Now, thanks to privacy laws, those cookies have crumbled under pressure. GDPR and CCPA started the decline, but browser changes like Apple’s Intelligent Tracking Prevention are really forcing the end of third-party cookies. Safari can randomly delete cookies without warning. What began as an awesome technology, became abused by marketing agencies through excessive tracking and invasive ad targeting, and is no longer a reliable system.
This has generated a bevy of alternatives. Cookie-less tracking techniques, completely sidestepping traditional browser cookies, are slowly becoming the norm. Server-Side Tracking has also made a resurgence, avoiding the client completely, and instead leveraging the various data points and activities a user takes against the server to uniquely recognize a user in a process called fingerprinting.
The best commerce companies are leaning into zero-part data collection. This is where users willingly share their preferences. Consumers choose what to share and in return, they get a better, more personalized experience. This creates a mutual benefit and increases trust with the end consumer.
Security
Data breaches and hacks run rampant in our industry. Multi-factor authentication has significantly helped lock down accounts, but quantum computing will drastically change the game. Quantum-Proof Security is expected to make a splash once quantum computing matures and can easily crack traditional encryption. Normal computing uses 1s and 0s (a standard bit) whereas quantum uses a qubit with a third non-deterministic state. This change will break our current approach to encryption.
If trying to understand quantum computing feels overwhelming, don’t worry, we can leave cryptography to the experts by leveraging dedicated authentication providers. Leveraging Single-Sign-On (SSO) services allows businesses to offload the responsibility to specialists who understand the security requirements and can also offer a better customer experience. In the past, we could get away with hosting our own authentication and databases full of passwords, but those days are gone.
Location, Location, Location
Retail went from local mom-and-pop stores to larger big box stores, to centralized warehouses. And now the focus is shifting back towards local experiences. What is old is new again. Hyperlocal delivery is reshaping how products move from retailers to consumers, like when a local bakery uses bike couriers to deliver orders within a few hours. Geo-fencing for Marketing and User Experience means more targeted, more relevant campaigns based on customer locations, such as a mobile app sending discount notifications when a customer enters a specific physical retail store. This local focus makes real-time inventory management an absolute must-have. Customers entering a store to find products out-of-stock is unforgivable in 2025. Machine learning has helped companies with intelligent inventory forecasting, while distributed order management systems help in fulfillment across all locations.
Software has also become local. To meet demands for scaling and faster experiences, ecommerce software itself is shifting closer to end-users. Edge Computing allows software to be hosted locally, cutting down on latency. This can lead to faster page load times, which directly improves user experience. Intelligent edge caching ensures the right content is served up instantly, without delays, by storing a copy of the data in regional hubs rather than relying on distant servers. These bring the value of speed, localization, and efficient auto-scale based on traffic lowering hosting costs and preventing downtime, keeping your business aligned with this ecommerce trend in 2025.
Rethinking Software Divides
In the past companies would buy a website, a mobile app, and a POS, and these would all live as separate siloed systems. This works, but it does not meet modern demands. Unified commerce is the practice of consolidating all operations into a cohesive ecosystem. This means that inventory, order processing, customer data, and payment information are all synchronized in real-time for a more accurate and responsive experience. Keeping things together gives deeper insight into customer behavior and a holistic view of sales and inventory. Some people immediately assume “unified” means a single massive piece of software, but that is the worst approach to take. We still need to split the software up into manageable pieces, just in a different way.
Composable commerce is a modular approach to creating commerce experiences. It is an intricate dance between buying best-in-class APIs and building the pieces that make a brand unique. Monolithic platforms try to provide everything required for a website – a mobile app, a point-of-sale system, etc. – allowing for minimal contracts but creating weird, disconnected experiences. By contrast, composable commerce breaks it down into discrete functions. Google changed the game by doing a single thing (search) better than everyone else, in the same way, composable companies offer a single core piece of functionality (such as product or content) and outshine what’s offered by all-in-one monoliths. Powered by APIs, these services can be re-used across all touchpoints. Services can also be added, removed, and upgraded based on business needs. Companies can evolve their tech stacks without massive overhauls providing the agility to mold their solution to the constantly changing world of digital commerce.
Robust Architectures
All of these new requirements require robust architectures to make them possible. MACH as a collection of technical paradigms is a great place to start. MACH stands for Microservices, API-first, Cloud-native, and Headless. Microservices break complex systems into manageable and scalable pieces. APIs act as the communication bridge and ensure new functionality can be quickly added without major expense. Cloud-native services bring scalability and resilience. Finally, Headless means no front-end. To be fair, all API-first services are automatically headless, but it does make for a catchy acronym. Many people get confused between composable and MACH using them interchangeably, but they are separate concepts. While it’s possible to build composable commerce solutions without MACH, the companies who formed the MACH alliance pioneered the composable movement and are best positioned to support a composable architecture. We highly recommend choosing MACH solutions, while keeping in mind that MACH and Composable are separate terms. While they pair well together like fine wine and cheese, they can also be enjoyed in isolation.
Event-driven architecture is the other essential piece to this modern commerce puzzle. As an example, an event-driven architecture can update inventory in real-time immediately after a customer makes a purchase, ensuring accurate stock levels across all sales channels and software. We can no longer wait for a nightly job or process to update systems and synchronize data. Instead, event-driven architectures capture important activities – such as customer actions, inventory changes, and completed transactions – as discrete events that are then broadcast and shared across the entire unified commerce ecosystem. Event-driven systems allow components to respond in real-time, ensuring the latest information is reflected everywhere instantly.
eCommerce Trends in 2025 – We’ve Got This!
The challenges in front of us are large, but we already have the technology and techniques in place to tackle these problems. Many companies have already transitioned to a modern solution with even more planning in the coming year.
Will your business be able to keep up with the ecommerce trends in 2025? If you need help evaluating options, understanding the landscape, or are considering moving to a composable approach consider reaching out to Aries Solutions for a consultation.